Kaltura Media Retention Policy
Answer
Kaltura is the video streaming service integrated with Canvas that allows you to create, store, organize, and share media with your classes. Faculty, staff, and students have made great use of the platform, with over two million minutes of media content over the last two years. Yet, Kaltura is not intended for long-term storage of media that are not in use. The media retention policy ensures we remain vigilant in Kaltura storage management by removing unplayed media to keep our usage within our storage quota.
Auto Deletion Process
What’s affected: Media that hasn’t been played for at least 20 seconds in the past two years.
Starting May 1, 2022, media that have not been played in the last two years will be flagged for deletion through an automated process. On the first of the month, the process will identify media to be deleted 28 days later. Media owners will be notified by email on the 1st of each month of the content scheduled for deletion. Media owners can save media from deletion by removing the content from the list of items to be deleted or by downloading the content before deletion. Content creators can reach out to their IT Support Specialist for guidance on long-term storage options.
For example, on May 1, media owners will receive a list of media to be deleted on May 28. These are videos that have not been played for the last two years. The owner sees a video on the list that they wish to remain on Kaltura. They visit their My Media in Canvas and play the video for at least 20 seconds. This video will now be removed from the to-be-deleted list for May 28 and remain on Kaltura for at least another 2 years. Come May 28, the other videos on the list will be deleted.
How are videos identified for deletion?
Media that has not been played in the past 2 years will be flagged, and owners will be notified 28 days before its scheduled deletion.
How do I take a video of the to-be-deleted list?
Play the video for at least 20 seconds. This will update the Last Played date and remove the video from the list of media to be deleted.
How do I download a video to my computer?
Review step-by-step instructions to download a video from Kaltura.